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We will exchange or refund any item up to 90 days after purchase provided that the product is in brand new resaleable condition.

Please simply return to us using our returns card or with a brief covering letter, remembering to include your order details so that we can easily locate your order.

We would be grateful if you could protect the retail packaging inside a box or bag.

Our address for returns is:

World of Clogs Returns
Unit 2
470 Ringwood Road
BH12 3LY
United Kingdom

Please allow 5 working days for us to process your return for refund or exchange.

World of Clogs will pay to send any items in exchange, but it is the customer's responsibility to pay for the cost of return.